{"id":3575,"date":"2025-03-20T09:50:04","date_gmt":"2025-03-20T09:50:04","guid":{"rendered":"https:\/\/dev.lbase.software\/?page_id=3575"},"modified":"2025-03-24T13:35:15","modified_gmt":"2025-03-24T13:35:15","slug":"support","status":"publish","type":"page","link":"https:\/\/dev.lbase.software\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div class=\"wp-block-cover alignfull is-style-default has-base-color has-text-color has-link-color wp-elements-ab7e436ee13f8d4f4ba4928063278314\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80);min-height:25vw;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-background-color has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1198452383-scaled.jpg\" class=\"wp-block-cover__image-background wp-post-image\" alt=\"Services Support Axians lbase\" data-object-fit=\"cover\" data-object-position=\"56% 64%\" style=\"object-position:56% 64%;\" srcset=\"https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1198452383-scaled.jpg 2560w, https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1198452383-300x200.jpg 300w, https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1198452383-1024x683.jpg 1024w, https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1198452383-768x512.jpg 768w, https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1198452383-1536x1024.jpg 1536w, https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1198452383-2048x1365.jpg 2048w, https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1198452383-18x12.jpg 18w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\"><h2 class=\"has-text-align-center has-link-color wp-elements-6185a3863d3d479784602f2f05360429 wp-block-post-title has-text-color has-base-color\">Support<\/h2><\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-2cb48cf1 wp-block-group-is-layout-constrained has-background\" style=\"margin-top:var(--wp--preset--spacing--80);margin-bottom:var(--wp--preset--spacing--80);background-image:url(&apos;https:\/\/dev.lbase.software\/wp-content\/uploads\/Helix.png&apos;);background-position:0% 50%;background-repeat:no-repeat;background-size:contain;\">\n<p class=\"has-large-font-size\">Thanks to our many years of experience in the provision of logistics software, we know what we are talking about: There are always new challenges in the dynamic world of logistics. That's why we at lbase offer you detailed advice for every project and support you with all technical questions even after implementation.<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-bec8567f wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-large-font-size\" id=\"h-unser-prompter-support-fur-sie\">Our prompt support for you<\/h2>\n\n\n\n<p>Our support team will be happy to advise you on all questions. You can simply send us your enquiry via our ticket system and we will respond quickly and professionally. Thanks to our extended on-call service, we are also available to you outside regular business hours.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-large-font-size\" id=\"h-direkter-draht-zum-anwender\">Direct line to the user<\/h2>\n\n\n\n<p>With our Application Managed Service, you can communicate directly with our experts. Whether it's about forgotten passwords or an error message - we provide your employees with direct support. Your advantage: you don't need your own first-level support.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-large-font-size\" id=\"h-schulungen-fur-key-user\">Training for key users<\/h2>\n\n\n\n<p>At the heart of our software is the Logic Interpreter (LI), which helps you find the best solution for your company. With our training courses for key users, we anchor its use in your company. Get LI certification and make the most of all the technical possibilities.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"h-ihr-mehrwert-durch-unseren-support\" style=\"line-height:1.1\">Your added value through our support<\/h2>\n\n\n\n<ul style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\" class=\"wp-block-list\">\n<li>Efficient ticket system for rapid support<\/li>\n\n\n\n<li>Extended on-call service even outside regular business hours<\/li>\n\n\n\n<li>Support from our experts with in-depth knowledge of the transportation, logistics and software sectors<\/li>\n\n\n\n<li>Application Managed Service with first-level support for your users<\/li>\n\n\n\n<li>Training of key users for the best possible knowledge transfer<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-47c06fe3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-cover is-light has-aspect-ratio\" style=\"border-radius:0.5rem;margin-top:var(--wp--preset--spacing--80);margin-bottom:var(--wp--preset--spacing--80);aspect-ratio:3\/4;min-height:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\" style=\"background-color:#99a1a6\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" class=\"wp-block-cover__image-background wp-image-3743\" alt=\"\" src=\"https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1329397354-scaled.jpg\" style=\"object-position:52% 6%\" data-object-fit=\"cover\" data-object-position=\"52% 6%\" srcset=\"https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1329397354-scaled.jpg 2560w, https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1329397354-300x200.jpg 300w, https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1329397354-1024x683.jpg 1024w, https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1329397354-768x512.jpg 768w, https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1329397354-1536x1024.jpg 1536w, https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1329397354-2048x1365.jpg 2048w, https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1329397354-18x12.jpg 18w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-cover is-light has-aspect-ratio\" style=\"border-radius:0.5rem;aspect-ratio:3\/4;min-height:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-primary-background-color has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" class=\"wp-block-cover__image-background wp-image-3738\" alt=\"\" src=\"https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1267270674-scaled.jpg\" style=\"object-position:58% 53%\" data-object-fit=\"cover\" data-object-position=\"58% 53%\" srcset=\"https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1267270674-scaled.jpg 2560w, https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1267270674-300x200.jpg 300w, https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1267270674-1024x683.jpg 1024w, https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1267270674-768x512.jpg 768w, https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1267270674-1536x1024.jpg 1536w, https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1267270674-2048x1365.jpg 2048w, https:\/\/dev.lbase.software\/wp-content\/uploads\/iStock-1267270674-18x12.jpg 18w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-white-color has-text-color has-background has-x-large-font-size is-layout-flow wp-block-group-is-layout-flow\" style=\"background:linear-gradient(224deg,rgb(65,192,240) 0%,rgb(162,0,103) 100%);padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-f24b2f23 wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-f751d6c2 wp-block-column-is-layout-flow\" style=\"flex-basis:75%\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-cd86aea5 wp-block-group-is-layout-flex\">\n<p>Our expertise in the development of cloud and web-based logistics software solutions will help you and your company move forward. We are happy to support you in digitalisation.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-secondary-color has-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/dev.lbase.software\/en\/kontakt\/\" style=\"border-style:none;border-width:0px\">CONTACT US<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<div style=\"height:49px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Dank unserer langj\u00e4hrigen Erfahrung in der Bereitstellung von Logistik-Software wissen wir: In der dynamischen Welt der Logistik gibt es laufend neue Herausforderungen. Deshalb bieten wir Ihnen bei lbase zu jedem Projekt ausf\u00fchrliche Beratung und unterst\u00fctzen Sie auch nach der Umsetzung bei allen technischen Fragen. Unser prompter Support f\u00fcr Sie Unser Support-Team ber\u00e4t Sie gerne in [&hellip;]<\/p>\n","protected":false},"author":243,"featured_media":3695,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-3575","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/dev.lbase.software\/en\/wp-json\/wp\/v2\/pages\/3575","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.lbase.software\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.lbase.software\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.lbase.software\/en\/wp-json\/wp\/v2\/users\/243"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.lbase.software\/en\/wp-json\/wp\/v2\/comments?post=3575"}],"version-history":[{"count":26,"href":"https:\/\/dev.lbase.software\/en\/wp-json\/wp\/v2\/pages\/3575\/revisions"}],"predecessor-version":[{"id":3748,"href":"https:\/\/dev.lbase.software\/en\/wp-json\/wp\/v2\/pages\/3575\/revisions\/3748"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.lbase.software\/en\/wp-json\/wp\/v2\/media\/3695"}],"wp:attachment":[{"href":"https:\/\/dev.lbase.software\/en\/wp-json\/wp\/v2\/media?parent=3575"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.lbase.software\/en\/wp-json\/wp\/v2\/categories?post=3575"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.lbase.software\/en\/wp-json\/wp\/v2\/tags?post=3575"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}